Refund policy

🛍️ RETURNS

We accept returns within 14 days of delivery for eligible items.

To be eligible for a return:

  • Item must be unused, unworn, and unwashed

  • Item must be in original condition

  • Original packaging (if applicable) must be included

  • Proof of purchase is required

🚫 NON-RETURNABLE ITEMS

The following items cannot be returned or refunded:

  • Sale or clearance items

  • Limited edition or capsule collection items

  • Custom or made-to-order items

  • Gift cards

For hygiene and quality reasons, worn or damaged items will not be accepted.

🔄 EXCHANGES

We currently do not offer direct exchanges.

If you need a different size or item:

  1. Return the original item (if eligible)

  2. Place a new order separately

This helps us process orders quickly and accurately.

💳 REFUNDS

Once your return is received and inspected:

  • You’ll be notified of approval or rejection

  • Approved refunds will be issued to the original payment method

  • Refunds typically process within 5–10 business days

Shipping costs are non-refundable.

🚚 RETURN SHIPPING

  • Customers are responsible for return shipping costs

  • We recommend using a trackable shipping service

  • Legacy by Guerrier is not responsible for lost or undelivered return packages

📦 DAMAGED OR INCORRECT ITEMS

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at:

📧 Louis@guerrierenterprise.com

Include:

  • Order number

  • Clear photos of the issue

We’ll make it right.

⚖️ FINAL SALE POLICY

All sale items are final sale and not eligible for return or refund unless the item arrives damaged or defective.